FDCPA Compliance Training - "Intensive Study of FDCPA Fundamentals"
Need Help? Call us today at 1-800-977-1197
COURSE DESCRIPTION : This live, instructor-led 6-hour online training webinar is designed for new and existing collections agent who never received formal training of the FDCPA or just need brush up on the fundamentals of this law. This intensive study will teach you everything you need to know about FDCPA compliance, including the basic overview of the act, who it applies to, what debts are covered, appropriate third-party communications, ways to avoid violations, and much more!
WHO SHOULD ATTEND: Any debt collections industry professional currently working for a collection agency, 1st-party collections company or 3rd-party collections firm. This FDCPA training class is also ideal for unemployed candidates looking for a job in collections, wishing to appear attractive, current and relevant to prospective collection agency employers.
HOW IT WORKS:
ABOUT THE INSTRUCTOR: Mr. Mark Woods has over 25 years of 3rd party debt collection experience in all aspects of collections including Medical, Retail, Banking, Commercial and Municipal. Mark is an experienced Collection Manager of multiple teams of collectors with varied levels of experience. Mark is also well versed in all aspects of FDCPA, FCRA, HIPAA, FACTA and other collection laws and/or requirements. During the live online class, Mark works directly with the students to answer all their questions.
SYSTEM REQUIREMENTS: You will need the following: 1) a Computer, 2) Internet (DSL or higher) and 3) Computer Speakers. Please check beforehand to make sure these items are working properly. Note: dial-up internet connection will not work and wireless internet must have a full signal.
GRADUATION: Upon successful course completion, you will be emailed your Certificate of Completion as a PDF File within 5-7 business days.
STUDENT TESTIMONIAL: "Your FDCPA training course was very detailed and helpful. Mark was great at answering all of our questions during this training!" - Gina Cline, Tampa, Florida
REGISTRATION DEADLINE: Each LIVE class has NO more than 30 students. With this in mind, live classes typically fill up 1-3 weeks ahead of time. NOTE: It is highly recommended you reserve your spot early for the live session, and in the meantime, we can provide you with the Recorded Self-Study (at no extra cost), so you can begin your training immediately.
Need Help? Call us today at 1-800-977-1197 to speak with an enrollment counselor.
Posted by Sandra Deegan on 5th Jul 2011
I've been a collections agent for a few years now. My boss wanted me to take a few online courses to brush up on my knowledge. After taking this course, I knew so much more about FDCPA compliance! It really has helped me to become a better collections agent.....and it made my boss happy too! Thanks!